ForexQ.com
ForexQ.com
According to its official website, TSB is a UK retail bank with a heritage going back to the start of the savings bank movement about 200 years ago, offering full-service banking to more than five million customers; its registered office is in Edinburgh. The site says TSB joined the Santander group on 30 April 2026 and that its business will later be transferred to Santander, subject to legal and regulatory approvals. The bank offers individuals current accounts, savings accounts and ISAs, children's savings accounts, investing through Wealthify, mortgages, personal loans, credit cards and home and life insurance, and offers businesses accounts, savings, loans, commercial mortgages and payment services. Services are provided through branches, by phone, through online banking and the mobile app; the site says money held in a TSB account is protected by the FSCS up to 120,000 GBP. According to the Bank of England list and the FCA register, TSB Bank plc is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: junio 2025 – octubre 2026
MUY ALTO — NIVEL DE QUEJAS
El 12 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Préstamos y tarjetas de crédito: Muy alto · Bloqueo y congelación de cuentas: Alto · Atención al cliente: Muy alto · Retiros y pagos: Alto · Operaciones no autorizadas: Muy alto · Otros: Alto · Tarifas y comisiones: Alto
The complaint distribution is based on the latest 1-star reviews on the TSB Trustpilot page (94) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the TSB name are left out. Across the complaints, declined card payments and blocked cards, account closures and login lockouts, claims of unrefunded fraud and long phone waits stand out.