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According to its official website, Tyro is the brand of Tyro Payments Limited and was founded in 2003 by Paul Wood, Peter Haig and Andrew Rothwell in response to the Reserve Bank of Australia's call for greater competition in payments. The company says it became Australia's first new entrant into the EFTPOS market in over a decade in 2005 and, in 2016, the first technology company to obtain a full Australian banking licence and operate as an authorised deposit-taking institution (ADI); it listed on the ASX in 2019. It is headquartered in Sydney. The site states that it serves more than 77,800 businesses and processed AUD 44.3 billion in payments in FY26. Its products are EFTPOS terminals, Tap to Pay, online payments and payment links, more than 580 POS/PMS integrations, a business transaction account with same day settlement and no minimum balance plus a Visa Debit card, business loans, business term deposits from AUD 1,000 and Tyro Accounting software. It serves the healthcare sector through its Tyro Health unit; accounts are managed through the Tyro Portal and the Tyro Bank app. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: septiembre 2020 – octubre 2026
MUY ALTO — NIVEL DE QUEJAS
El 18 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Otros: Muy alto · Tarifas y comisiones: Muy alto · Atención al cliente: Muy alto · Retiros y pagos: Medio · Préstamos y tarjetas de crédito: Muy alto · Bloqueo y congelación de cuentas: Medio · Operaciones no autorizadas: Muy alto
The complaint distribution is based on the latest 1-star reviews on the Tyro Trustpilot page (92) as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the Tyro name are left out. Across the complaints, EFTPOS terminal outages, high fees, difficulty reaching customer service and declined loan applications stand out.