ForexQ.com
ForexQ.com
According to its official website, Uphold is a crypto-asset trading platform that says it has served millions of users since 2014. On its UK site, services are provided by Uphold Europe Limited (company no 09281410), whose registered office is in London (Eastcastle House, 27/28 Eastcastle Street); the company is registered with the FCA as a cryptoasset firm for anti-money-laundering purposes (FRN 938277). This is a registration under the Money Laundering Regulations (MLR), not an investment-services licence; the site says its cryptoasset services are unregulated and not covered by the FSCS. Fiat balances are e-money issued by Optimus Cards UK Limited (FRN 902034), an FCA-authorised e-money issuer, with Uphold acting as its EMD agent (FRN 900577). The site says it offers trading in more than 300 assets, one fixed price regardless of order size, free deposits to and withdrawals from bank accounts, staking in more than 20 digital assets and the Uphold Debit Card with 1% cashback in GBP that works with Apple Pay and Google Pay, and that it publishes its assets and liabilities every 30 seconds. Services are accessed through iOS and Android mobile apps. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: junio 2026 – octubre 2026
ALTO — NIVEL DE QUEJAS
El 27 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Retiros y pagos: Muy alto · Condiciones de la cuenta y de negociación: Medio · Atención al cliente: Muy alto · Cierre de cuenta: Muy alto · Otros: Medio
The complaint distribution is based on the latest 1-star reviews on the Uphold Trustpilot page (91) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Uphold name are left out. Across the complaints, funds held in accounts restricted or frozen without explanation, delayed withdrawals and transfers and unanswered tickets stand out.