ForexQ.com
ForexQ.com
Entidad de dinero electrónico · Turquía
According to its official website, UPT is a domestic global money transfer and payments platform that launched in 2010 as a subsidiary of Aktif Bank, which it describes as Türkiye's largest privately owned investment bank. The website says UPT offers transfers to accounts, cards, wallets or by name at more than 400,000 service points in 176 countries; in Türkiye it serves customers through PTT post offices, UPT agents and UPT branches, and abroad through partner banks and money transfer companies. Through the UPTION mobile app, launched in the last quarter of 2020, it also offers money transfers, payment requests by message, QR transfers and game PIN sales. The company says it was Türkiye's first licensed payment institution, operates under the supervision of the Central Bank of the Republic of Türkiye under Law No. 6493, and is registered with the Istanbul Chamber of Commerce under no. 936777. In the Dubai International Financial Centre (DIFC) it holds a DFSA licence as a branch, UPT Odeme Hizmetleri ve Elektronik Para A.S. (DIFC Branch) (F007775, 1 Aug 2025); under the restrictions in the DFSA register, the branch may not provide money services to clients in the UAE, make financial promotions in the UAE or deal in UAE dirhams. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: mayo de 2023 – octubre de 2026
MUY ALTO — NIVEL DE QUEJAS
La entidad con más quejas entre las que tienen registros de quejas.
POR TEMA — Retiros y pagos: Muy alto · Atención al cliente: Muy alto · Otros: Muy alto · Operaciones no autorizadas: Muy alto · Préstamos y tarjetas de crédito: Muy alto · Tarifas y comisiones: Muy alto
The complaint distribution is based on the 1-star reviews on UPT's (UPTION) Trustpilot page (8) and Şikayetvar (1212) records as of 15 October 2026; one person's reviews count once, and records about fake sites and third parties using the UPT name are left out. Across the complaints, accounts restricted or blocked without explanation, delayed transfers or transfers that never reached the recipient, and difficulty reaching customer service stand out.