ForexQ.com
ForexQ.com
Entidad de pago · Reino Unido
According to its official website, USI Money is a trading name of Universal Securities & Investments Limited on Regent Street, London, and says it offers bespoke foreign exchange solutions to individual and corporate clients. For corporate and individual FX it says it has access to several treasury departments and can deal at wholesale rates in major and exotic currencies, sends payments directly to suppliers and normally completes transactions the same day or within 72 hours; spot deals and forward contracts of up to six months are offered, and a trading platform is available 24/7. Corporate payments above GBP 1,500 carry no commission, while smaller payments incur a GBP 10 transfer fee; funds are accepted by bank transfer only. Its remittance service lets customers send money to bank accounts or for cash pick-up in more than 40 destinations through an online portal and app. The site says Universal Securities & Investments Limited is authorised by the FCA under the Payment Services Regulations 2017 (FRN 574754) and that client money is held in segregated accounts; the FCA register also lists Cell Money and Buzzwallet among its trading names. According to Companies House the company was incorporated in 2004. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: enero de 2021 – octubre de 2026
MUY BAJO — NIVEL DE QUEJAS
El 82 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Atención al cliente: Bajo · Retiros y pagos: Bajo
The complaint distribution is based on 1-star reviews on USI Money's Trustpilot page (2) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the USI Money name are left out. Across the complaints, repeated problems with transfers to India, missing transaction confirmations and unanswered phone calls stand out.