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VALR

Exchange de criptomonedas · Sudáfrica

Acerca de la empresa

Razón socialVALR (Pty) Ltd · VALR DAM (Pty) Ltd
Año de fundación—
Sede / país de registroSandton, Johannesburg, South Africa
Sitio webwww.valr.com
Última comprobación10.10.2026

According to its official website and help centre, VALR is a cryptocurrency exchange based in South Africa. The platform is operated by VALR (Pty) Ltd, registered in South Africa (2018/211274/07); the company is an FSCA-authorised financial services provider (FSP 53308), is registered with the Financial Intelligence Centre as an accountable institution and is certified as a third-party payment provider (TPPP) with the Payments Association of South Africa. Futures are provided by the group company VALR DAM (Pty) Ltd (FSP 54897), which holds an FSP licence and an over-the-counter derivatives provider (ODP) licence from the FSCA; VALR Loans (Pty) Ltd is a credit provider registered with the National Credit Regulator. The site mentions provisional VASP approval from CIMA for VALR Cayman Limited in the Cayman Islands, initial approval from VARA for VALR FZE in Dubai and an FIU registration in India. The platform offers crypto buying and selling, spot, margin and futures trading, xStocks (tokenised shares), crypto bundles, yield products, lending, auto-buy, VALR Pay payments and an institutional OTC desk. ZAR deposits by EFT are free. This information is the company's own statement.

Datos de la cuenta

TIPOS DE CUENTARetail · Professional (Pro Trading, API) · Institutional (VALR for Business, OTC)
DEPÓSITO MÍN.Not stated
PLATAFORMASWeb platform · iOS and Android app · API
PRODUCTOSCrypto trading (spot) · Margin trading · Futures (perpetuals) · xStocks · Crypto bundles · Yield products and lending · VALR Pay · OTC desk

Licencias y regulación

FSCA (Sudáfrica)

N.º de licenciaFSP 53308
Titular de la licenciaVALR (Pty) Ltd
AlcanceListed in the FSCA register as an authorised (Authorized) financial services provider under VALR (Pty) Ltd (FSP 53308); authorised since 12 Apr 2024; approved product classes: crypto assets.
EstadoVerificada

FSCA (Sudáfrica)

N.º de licenciaFSP 54897
Titular de la licenciaVALR DAM (Pty) Ltd
AlcanceListed in the FSCA register as an authorised (Authorized) financial services provider under VALR DAM (Pty) Ltd (FSP 54897); authorised since 20 Sep 2025; approved product classes: derivative instruments, shares, bonds, money market instruments, collective investment schemes and deposit products.
EstadoVerificada

Quejas de usuarios

Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.

Periodo analizado: marzo de 2023 – octubre de 2026

  • Retiros y pagos: 24
  • Otros: 2
  • Condiciones de la cuenta y de negociación: 1
  • Atención al cliente: 1

MEDIO — NIVEL DE QUEJAS

El 51 % de las entidades con registros de quejas recibió más quejas que esta.

POR TEMA — Retiros y pagos: Alto · Otros: Medio · Condiciones de la cuenta y de negociación: Bajo · Atención al cliente: Medio

FUENTES CONSULTADAS

The complaint distribution is based on the 1-star reviews on VALR's Trustpilot page (28) records as of 10 October 2026; one person's reviews count once, and records about fake sites and third parties using the VALR name are left out. Across the complaints, withdrawals held or placed under review, deposits not credited, and repeated document and verification requests stand out.

Fuentes e historial de verificación

Fuentes oficiales de la empresavalr.com and blog.valr.com footer; support.valr.com — Licenses, Authorisations and Registrations, FAIS Statutory Disclosure Notice (VALR and VALR DAM) and What are VALR's charges? articles
Registros del reguladorFSCA — VALR (Pty) Ltd, FSP 53308 (fsca.co.za) · FSCA — VALR DAM (Pty) Ltd, FSP 54897 (fsca.co.za)
Registro mercantilCIPC (Companies and Intellectual Property Commission) — VALR (Pty) Ltd, 2018/211274/07 · VALR DAM (Pty) Ltd, 2022/869848/07
Fuentes de opiniones de usuariosTrustpilot · Şikayetvar · WikiFX
Última verificación10.10.2026

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