ForexQ.com
ForexQ.com
According to its official website, Vida Bank is a London-based UK specialist mortgage bank that provides mortgages to people underserved by mainstream lenders and looks after its customers' savings. Vida Bank, Vida Savings and Vida Homeloans are trading names of Vida Bank Limited; the site also publishes the financial results of Vida Group Holdings plc. The bank says that since 2016 it has offered specialist residential and buy-to-let mortgages through more than 15,000 independent mortgage intermediaries under the Vida Homeloans brand, lending 3.8 billion pounds to more than 19,000 customers. Under the Vida Savings brand it offers fixed rate bonds, cash ISAs, notice accounts and access accounts; easy access accounts have a minimum balance of 500 pounds. Accounts are opened online and managed through the mobile app. The site says savings are protected by the FSCS up to 120,000 pounds (240,000 pounds for joint accounts). According to the Bank of England list and the FCA register, Vida Bank Limited is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: mayo 2025 – octubre 2026
MUY ALTO — NIVEL DE QUEJAS
El 1 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Retiros y pagos: Muy alto · Préstamos y tarjetas de crédito: Muy alto · Bloqueo y congelación de cuentas: Muy alto · Otros: Muy alto · Atención al cliente: Muy alto · Tarifas y comisiones: Alto
The complaint distribution is based on the latest 1-star reviews on the Vida Savings and Vida Homeloans Trustpilot pages (133) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Vida name are left out. Across the complaints, delayed ISA transfers, mortgages declined after valuation and repeated document requests at opening stand out.