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According to its official website, Vontobel is a Zurich-based Swiss investment firm founded in 1924 as F.E. Haeberli & Cie., acquired by Jakob Vontobel in 1936 and publicly listed since 1986, with the Vontobel family holding the majority. It says it offers wealth management, investment advice, asset management and structured products to private and institutional clients and has more than 2,300 employees in 28 offices worldwide. Its digital channels include the Vontobel Wealth e-banking service, the digital investment app Vontobel Volt and the structured product platforms Vontobel Markets and deritrade. The group's main bank is Bank Vontobel AG at Gotthardstrasse 43, Zurich; the website imprint names the Swiss Financial Market Supervisory Authority FINMA as the group's competent authority. Bank Vontobel AG is listed in the FSCA register in South Africa as an authorised financial services provider under the trading name VONTOBEL (FSP 50308); the website has no office or page dedicated to South Africa. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: abril de 2025 – octubre de 2026
BAJO — NIVEL DE QUEJAS
El 71 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Tarifas y comisiones: Alto · Otros: Medio
The complaint distribution is based on the 1-star reviews on Vontobel's Trustpilot page (6) records as of 10 October 2026; one person's reviews count once, and records about fake sites and third parties using the Vontobel name are left out. Across the complaints, widening bid-ask spreads on certificates and options, halted quotes, and certificates closed by extraordinary termination stand out.