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Exchange de criptomonedas · Australia
According to its official website, Wayex is a crypto and stablecoin payments app founded in Australia in 2018 as CryptoSpend. Its Australian services are provided by CRYPTOSPEND PTY LTD (ABN 12 630 245 813) trading as "Wayex"; the company has held its own AFS licence (AFSL 568528) since 27 August 2026 and is registered with AUSTRAC as a digital currency exchange (DCE). The Australian app offers trading in 137 crypto assets, AUD balances, recurring purchases (AutoBuy), an OTC desk for trades above AUD 50,000 and institutional services; trading fees start at 0.40% and fall to 0% depending on 30-day volume, and AUD deposits and withdrawals via PayID, NPP and BSB are free. The prepaid Wayex card, promoted as "Australia's first crypto Visa card", is issued by Flexewallet Pty Ltd (AFSL 448066), with Cryptospend acting as distributor and promoter. The global Wayex services (USD and EUR accounts, a stablecoin Visa card) are provided by Wayex Global S.A., registered in Panama, and that card is issued by Lead Bank. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: octubre 2024 – octubre 2026
MUY BAJO — NIVEL DE QUEJAS
El 82 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Retiros y pagos: Bajo · Cierre de cuenta: Alto · Atención al cliente: Medio
The complaint distribution is based on the 1-star reviews on Wayex's Trustpilot page (6) as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the Wayex name are left out. Across the complaints, delayed or blocked transfers, accounts closed or blocked without explanation, and accounts that could not be closed stand out.