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West Brom Building Society

Banco · Reino Unido

Acerca de la empresa

Razón socialWest Bromwich Building Society
Año de fundación1849
Sede / país de registroWest Bromwich, United Kingdom
Sitio webwww.westbrom.co.uk
Última comprobación08.10.2026

According to its official website, West Brom Building Society is a trading name of West Bromwich Building Society; its 2026 annual report says it was founded 177 years ago (1849), and it says it has been helping people save and buy their homes for over 175 years. It is a mutual, member-owned building society with its head office at 2 Providence Place, West Bromwich. The group comprises the subsidiaries West Bromwich Mortgage Company, West Bromwich Homes, West Bromwich Commercial, Insignia Finance and White Label Lending. It offers easy access, regular saver and fixed rate savings accounts, Cash ISAs and children's accounts, as well as mortgages for first-time buyers, home movers, remortgaging, low deposits, new builds, shared ownership and foreign nationals. It serves customers through 34 branches, by phone, through mortgage brokers, on its website and through its online savings portal (WeBSave); the West Brom Saver account can be opened with GBP 1. According to the Bank of England list and the FCA register, it is authorised by the PRA and regulated by the FCA and the PRA; the site states that eligible deposits are protected by the FSCS up to GBP 120,000. This information is the company's own statement.

Datos de la cuenta

TIPOS DE CUENTASavings account · Cash ISA · Children's account · Mortgage
DEPÓSITO MÍN.GBP 1 (West Brom Saver)
PLATAFORMASWeBSave and online savings portal · Online mortgage portal
PRODUCTOSEasy access and fixed rate savings · Regular saver · Cash ISA · Mortgages · Shared ownership and new build mortgages

Licencias y regulación

FCA (Reino Unido)

N.º de licenciaFRN 104877
Titular de la licenciaWest Bromwich Building Society
AlcanceBuilding society authorised by the PRA according to the Bank of England building societies list of 1 Oct 2026; listed in the FCA register under West Bromwich Building Society (FRN 104877), regulated by the FCA and the PRA.
EstadoVerificada

Quejas de usuarios

Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.

Periodo analizado: septiembre de 2019 – octubre de 2026

  • Retiros y pagos: 16
  • Préstamos y tarjetas de crédito: 16
  • Bloqueo y congelación de cuentas: 15
  • Atención al cliente: 12
  • Otros: 5

MEDIO — NIVEL DE QUEJAS

El 42 % de las entidades con registros de quejas recibió más quejas que esta.

POR TEMA — Retiros y pagos: Alto · Préstamos y tarjetas de crédito: Muy alto · Bloqueo y congelación de cuentas: Alto · Atención al cliente: Muy alto · Otros: Medio

FUENTES CONSULTADAS

The complaint distribution is based on the 1-star reviews on the West Brom Building Society Trustpilot page (64) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the West Brom name are left out. Across the complaints, slow withdrawals and ISA transfers, mortgage applications drawn out or declined after an agreement in principle, and account opening hampered by ID checks stand out.

Fuentes e historial de verificación

Fuentes oficiales de la empresawestbrom.co.uk — homepage, Why the West Brom, About us, Savings (account table), Mortgages, WeBSave help page, footer, 2026 annual report and accounts (PDF)
Registros del reguladorBank of England PRA list of building societies (1 Oct 2026) · FCA — West Bromwich Building Society, FRN 104877 (register.fca.org.uk)
Registro mercantilCompany registry details not stated on the site
Fuentes de opiniones de usuariosTrustpilot · Şikayetvar · WikiFX
Última verificación08.10.2026

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