ForexQ.com
ForexQ.com
Entidad de pago · Reino Unido
According to its official website, Windcave is a payment technology company founded in Auckland, New Zealand in 1999; it says it operates in more than 40 countries with more than 400 employees. The site says it opened its London office in 2012 and launched UK merchant services in 2020; the UK company, Windcave Limited (formerly Payment Express Limited), is based in London. Windcave offers global payment acceptance for well-known brands, combining in-store, unattended (self-service) and online payments on a single platform, with integrations for sectors such as retail, finance, hospitality, government, entertainment, vending, tourism and parking. Features include global merchant acquiring, tokenisation, data insight (Payline), fraud prevention, cross-border services and many payment methods; the company uses terminals it develops and manufactures itself and says it launched card issuing and Tap to Pay on iPhone in 2025. The site states that Windcave Limited is a PCI DSS Level 1 service provider and holds ISO 27001 certification. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: enero 2024 – octubre 2026
BAJO — NIVEL DE QUEJAS
El 66 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Retiros y pagos: Medio · Tarifas y comisiones: Alto · Atención al cliente: Bajo · Otros: Bajo
The complaint distribution is based on the 1-star reviews on Windcave's Trustpilot page (8) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Windcave name are left out. Across the complaints, failed card payments and late settlement, along with contract renewal, termination and continued direct-debit charges stand out.