ForexQ.com
ForexQ.com
Établissement de paiement · Royaume-Uni
According to its official website, Access PaySuite is a UK-based provider of payment solutions and embedded finance and part of The Access Group. The company offers Direct Debit and SEPA Direct Debit, online, phone, face-to-face and multi-channel card payments, open banking (Pay by Bank) payments, a payment gateway, income management, fraud and risk controls, identity verification and merchant cash advances on a single platform. Its clients are private-sector businesses in finance, insurance, telecoms, utilities, retail, fitness and private healthcare, as well as education, housing, local authorities, NHS trusts and not-for-profit organisations; it does not offer accounts to individuals. The Pay360, EaziPay and Smart Debit brands are also part of Access PaySuite. The site states that it supports more than 6,000 customers and processes over 250 million transactions and more than GBP 23 billion in payment volume every year. The company is authorised by the FCA as a Payment Institution (FRN 730815). This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée : septembre 2015 – octobre 2026
FAIBLE — NIVEAU DE RÉCLAMATIONS
68 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Retraits et paiements : Faible · Service client : Moyen · Autre : Moyen · Frais et commissions : Élevé
The complaint distribution is based on the 1-star reviews on Access PaySuite's Trustpilot page (7) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Access PaySuite name are left out. Across the complaints, withheld takings and Direct Debits not re-lodged, unreachable customer support, migration to a new product without consent and a service outage stand out.