ForexQ.com
ForexQ.com
Banque · Royaume-Uni
According to its official website, Aldermore is a Reading-based specialist bank that has operated for more than a decade and serves over a quarter of a million customers. Aldermore Group consists of two companies, Aldermore Bank PLC and MotoNovo Finance Limited, and is part of FirstRand Group, the largest financial services group in Africa by market capitalisation. The bank has no branches and operates only online, by phone and through intermediary networks. It offers personal customers fixed rate, easy access, regular and notice savings accounts and cash ISAs, and offers businesses business savings, corporate deposit and client money accounts. The lowest opening amount is 25 pounds on the Regular Saver, 100 pounds on the easy access account and 1,000 pounds on fixed rate accounts. For borrowers it provides residential, first-time buyer, self-employed and buy-to-let mortgages and invoice, asset, commercial real estate and development finance, while MotoNovo offers motor finance. The site says deposits are protected by the FSCS up to 120,000 pounds per person. According to the Bank of England list and the FCA register, Aldermore Bank Plc is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée : février 2025 – octobre 2026
ÉLEVÉ — NIVEAU DE RÉCLAMATIONS
21 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Prêts et cartes de crédit : Très élevé · Service client : Très élevé · Retraits et paiements : Élevé · Autre : Très élevé · Blocages et gels de compte : Élevé · Opérations non autorisées : Très élevé
The complaint distribution is based on the latest 1-star reviews on the Aldermore Trustpilot page (91) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Aldermore name are left out. Across the complaints, mortgage delays and refusals, delayed or misdirected ISA transfers and long phone waits stand out.