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Établissement de monnaie électronique · International
According to its official website, Altery is a money account and payments platform designed for everyday life. It offers holding GBP, EUR and USD in one account, converting between these currencies at live rates, sending and receiving money instantly, sending money directly to Mastercard and Visa cards, and international money transfers; for businesses it also mentions currency wallets, cross-border payments, card issuing at scale, multi-company management and digital asset support. Accounts are opened through the mobile app. Altery Ltd in the UK (company no 06984177, London) is authorised by the FCA as an electronic money institution (FRN 901037). The site states that Altery has been launched in the EU through Altery EU Ltd (HE 415141, 115.1.3.61, Limassol), authorised by the Central Bank of Cyprus as an electronic money institution, to a limited group of early access users. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée : août 2024 – octobre 2026
MOYEN — NIVEAU DE RÉCLAMATIONS
51 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Blocages et gels de compte : Élevé · Retraits et paiements : Moyen · Service client : Moyen · Prêts et cartes de crédit : Élevé · Opérations non autorisées : Très élevé
The complaint distribution is based on the 1-star reviews on Altery's Trustpilot page (30) as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the Altery name are left out. Across the complaints, payments held under review or returned to the sender, and accounts restricted or closed after repeated document requests stand out.