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According to its official website, AMP Bank is the brand of Sydney-based AMP Bank Limited and belongs to the AMP Limited group, whose roots go back to the Australian Mutual Provident Society founded in 1849. The site states that AMP demutualised and listed on the Australian Stock Exchange in 1998 and that AMP Bank opened for business the same year; the group provides banking, superannuation and retirement solutions in Australia and New Zealand and serves more than one million customers. AMP Bank provides home loans, deposit and transaction accounts in Australia, and in February 2025 it launched AMP Bank GO, a digital bank for small business and personal customers. Products include Everyday transaction accounts, savings accounts, term deposits from AUD 5,000, SMSF accounts, business accounts and home loans; accounts are managed through the My AMP web and mobile app and the AMP Bank GO app. The site states that AMP Bank Limited holds AFSL and Australian credit licence 234517. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée: mars 2025 – octobre 2026
MOYEN — NIVEAU DE RÉCLAMATIONS
50 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Blocages et gels de compte: Élevé · Prêts et cartes de crédit: Très élevé · Autre: Élevé · Service client: Élevé · Retraits et paiements: Moyen · Frais et commissions: Élevé
The complaint distribution is based on the 1-star reviews on the AMP Trustpilot page (34) as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the AMP name are left out. Across the complaints, accounts frozen for identity checks, home-loan delays, interest conditions and difficulty reaching the call centre stand out.