ForexQ.com
ForexQ.com
According to its official website, Atom bank was founded in 2014 as the UK's first app-based bank, received its banking licence in 2015 and launched in 2016; it is headquartered in Newcastle. The bank has no branches and opens and manages savings accounts through its mobile app. Its products include the Easy Access Cash ISA, Instant Saver, Instant Saver Reward and the Fixed Saver; the Fixed Saver takes between 50 and 100,000 pounds during the deposit window, while the Instant Saver and the Cash ISA have no minimum. The bank also provides mortgages through independent brokers (first-time buyers, home movers, remortgages, less than perfect credit) and commercial mortgages and loans under the Growth Guarantee Scheme for businesses. The site says deposits are protected by the FSCS up to 120,000 pounds. According to the Bank of England list and the FCA register, Atom Bank PLC is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée: avril 2025 – octobre 2026
TRÈS ÉLEVÉ — NIVEAU DE RÉCLAMATIONS
10 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Autre: Très élevé · Blocages et gels de compte: Très élevé · Retraits et paiements: Moyen · Prêts et cartes de crédit: Élevé · Frais et commissions: Élevé · Service client: Moyen
The complaint distribution is based on the latest 1-star reviews on the Atom bank Trustpilot page (95) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Atom bank name are left out. Across the complaints, savings-rate cuts deeper than Bank of England cuts, failed photo, face and identity checks at account opening, and refused early access to fixed-term savings stand out.