ForexQ.com
ForexQ.com
According to its official website, Bamboo is a licensed and regulated digital investment platform used by more than 1.2 million investors across Africa to invest in global markets. In South Africa, services are provided by Invest Bamboo Proprietary Limited (Johannesburg/Alberton), which the site says is authorised by the FSCA as a Category 1 financial services provider under licence number 47614; users can invest from their phone in more than 4,500 US stocks and ETFs as whole or fractional shares starting from 10 USD. The site states that Bamboo is registered with Nigeria's Securities and Exchange Commission (SEC) as a Digital Sub-Broker, that its affiliate Bamboo Securities LLC is a broker-dealer registered with FINRA, and that it works with partners Tenth Capital and Kestrel Capital in Ghana and Kenya; US securities are provided by DriveWealth LLC. Institutional clients are offered the Bamboo Terminal and an API; there is also an office in San Francisco. According to the fee schedule, the brokerage commission is 0.2% and clearing and admin fees are 0.3%. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée : mai 2021 – octobre 2026
ÉLEVÉ — NIVEAU DE RÉCLAMATIONS
38 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Retraits et paiements : Élevé · Problèmes de plateforme et techniques : Très élevé · Conditions de compte et de trading : Élevé · Service client : Élevé · Autre : Élevé
The complaint distribution is based on the 1-star reviews on Bamboo's Trustpilot page (37) records as of 10 October 2026; one person's reviews count once, and records about fake sites and third parties using the Bamboo name are left out. Across the complaints, delayed withdrawals and deposits not credited, technical problems logging in and selling shares, and unanswered support requests stand out.