ForexQ.com
ForexQ.com
According to its official website, Bank Australia is the brand of Bank Australia Limited and presents itself as Australia's first customer-owned bank. The site states that the bank has served customers for over 60 years, became Australia's first customer-owned bank under the name bankmecu and merged with Qudos Bank on 1 July 2025; every customer holds one equal share in the bank, which is not listed on the stock exchange. Its head office is in Collingwood, Melbourne. The bank states that its responsible banking policy screens what it funds and does not fund, that it has stopped offering loans for new fossil fuel cars, that it is a member of the Global Alliance for Banking on Values and that it cares for a conservation reserve in Western Victoria. It offers personal, business and community sector customers transaction and savings accounts, term deposits from AUD 500 (including the Impact Term Deposit), home, car and personal loans, credit cards and insurance; accounts are managed through online banking and the mobile app. The site states that Bank Australia Limited holds AFSL 238431. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée : mai 2023 – octobre 2026
FAIBLE — NIVEAU DE RÉCLAMATIONS
66 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Blocages et gels de compte : Moyen · Prêts et cartes de crédit : Élevé · Service client : Faible
The complaint distribution is based on the 1-star reviews on the Bank Australia Trustpilot page (8) as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the Bank Australia name are left out. Across the complaints, accounts and cards locked over suspicious-activity checks, closed accounts and identity verification difficulties at account opening stand out.