Raison socialeBitpanda Broker UK Ltd · Bitpanda Custody Ltd · Bitpanda GmbH · Bitpanda Asset Management GmbH
Année de création2014
Siège / pays d’immatriculationLondon, United Kingdom
Site webwww.bitpanda.com/en-gb
Dernière vérification08.10.2026
According to its official website, Bitpanda is an investment platform founded in Vienna in 2014 by Eric Demuth, Paul Klanschek and Christian Trummer, which says it serves more than 7 million customers. The entity serving the UK is Bitpanda Broker UK Ltd at Atlantic House in London; the UK site offers retail users buying, selling and swapping of more than 600 cryptoassets, Bitpanda Crypto Index (BCI) products, savings plans, staking and limit orders, with a 24-hour cooling-off period before the first trade under UK rules. The site says Bitpanda Broker UK Ltd is registered with the FCA as a cryptoasset business under the Money Laundering Regulations (MLRs) (FRN 925234) and that this registration is for anti-money-laundering and counter-terrorist-financing supervision only; the FCA's MLR registration is an anti-money-laundering registration, not an investment-services licence, and FOS/FSCS protection does not apply. For institutions, Bitpanda Enterprise (formerly Bitpanda Custody) offers banks and fintechs investment-as-a-service infrastructure, institutional custody, liquidity, MiCA stablecoin and payment solutions; Bitpanda Custody Ltd in the UK is also registered with the FCA under the MLRs. The EU site says the group is licensed by the FMA in Austria and BaFin in Germany. This information is the company's own statement.
Détails du compte
TYPES DE COMPTEPersonal account · Institutional solutions (Bitpanda Enterprise)
DÉPÔT MIN.Not stated
PLATEFORMESBitpanda web platform · Mobile app
PRODUITSCrypto buying, selling and swaps · Crypto indices (BCI) · Savings plan · Staking · Limit orders · Institutional custody and liquidity
Licences et réglementation
FCA (United Kingdom)
N° de licenceFRN 925234
Titulaire de la licenceBITPANDA BROKER UK LTD
PérimètreRegistered with the FCA as a cryptoasset firm under the Money Laundering Regulations: BITPANDA BROKER UK LTD (FRN 925234); registered since 11 Oct 2021.
StatutVérifiée
FCA (United Kingdom)
N° de licenceFRN 928556
Titulaire de la licenceBitpanda Custody Ltd
PérimètreRegistered with the FCA as a cryptoasset firm under the Money Laundering Regulations: Bitpanda Custody Ltd (FRN 928556); registered since 4 Oct 2021.
StatutVérifiée
FMA (Austria)
N° de licenceMiCAR CASP (LEI 5493007WZ7IFULIL8G21)
Titulaire de la licenceBitpanda GmbH
PérimètreListed in ESMA's interim MiCA register as a crypto-asset service provider (CASP) authorised by the FMA under Bitpanda GmbH; authorised on 9 Apr 2025; covers custody, crypto-to-fiat and crypto-to-crypto exchange, order execution and transfer services.
StatutVérifiée
BaFin (Germany)
N° de licenceMiCAR CASP (LEI 9845005X9B7N610K0093)
Titulaire de la licenceBitpanda Asset Management GmbH
PérimètreListed in ESMA's interim MiCA register as a crypto-asset service provider (CASP) authorised by BaFin under Bitpanda Asset Management GmbH; authorised on 24 Jan 2025 and passported to EEA countries; covers custody, exchange and transfer services.
StatutVérifiée
Réclamations des utilisateurs
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée: novembre 2023 – octobre 2026
Retraits et paiements: 61
Conditions de compte et de trading: 20
Clôture de compte: 7
Autre: 7
Service client: 4
Bonus et promotions: 2
Manipulation: 1
ÉLEVÉ — NIVEAU DE RÉCLAMATIONS
24 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Retraits et paiements: Élevé · Conditions de compte et de trading: Élevé · Clôture de compte: Très élevé · Autre: Élevé · Service client: Élevé · Bonus et promotions: Élevé · Manipulation: Faible
The complaint distribution is based on the latest 1-star reviews on Bitpanda's Trustpilot page (92) and Şikayetvar (10) records as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Bitpanda name are left out. Across the complaints, crypto transfers and withdrawals blocked for security reviews and high spreads stand out.
Sources et historique des vérifications
Sources officielles de la sociétébitpanda.com — en-gb homepage, Legal notice, Margin trading, Limits; EU site footer; Enterprise; group.bitpanda.com About us
ForexQ.com
