ForexQ.com
ForexQ.com
According to its official website, CAF Bank (CAF Bank Limited) is a UK bank fully owned by the charity Charities Aid Foundation (CAF) that provides banking services to charities and social purpose organisations; its registered office is at Kings Hill near West Malling, Kent. The bank says it serves more than 14,000 charities and social purpose enterprises. Its products are the interest-paying CAF Cash current account with a GBP 5 monthly fee, the instant access CAF Gold savings account, secured loans from GBP 150,000 to GBP 10 million, a Mastercard business card and a BACS service; accounts are accessed through online banking and at Post Office, HSBC or RBS branches. Accounts are opened only for UK-based, registered not-for-profit organisations. According to the Bank of England list and the FCA register, the bank is authorised by the PRA and regulated by the FCA and the PRA; the site states that eligible deposits are protected up to a total of GBP 120,000 by the FSCS. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée: juin 2025 – octobre 2026
MOYEN — NIVEAU DE RÉCLAMATIONS
52 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Autre: Très élevé · Blocages et gels de compte: Moyen · Retraits et paiements: Faible
The complaint distribution is based on the 1-star reviews on the CAF Bank Trustpilot page (29) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the CAF Bank name are left out. Across the complaints, loss of online banking after the June 2025 system change and the July 2026 outage, and disrupted payments and payroll stand out.