ForexQ.com
ForexQ.com
According to its official website, Charter Savings Bank is a retail savings bank offering UK customers savings accounts, Cash ISAs and bonds online and by post. The brand is a trading name of Charter Court Financial Services Limited, registered in Wolverhampton; the same company also provides residential and buy-to-let mortgages as Precise Mortgages. The bank is part of OSB Group, a specialist lender and savings provider. Its products include an easy access account and an easy access Cash ISA (from a 1 GBP deposit), notice accounts, fixed-rate bonds and fixed-rate Cash ISAs (from a 5,000 GBP deposit); accounts are managed online. According to the Bank of England list and the FCA register, Charter Court Financial Services Limited is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. The site states that eligible deposits are protected by the FSCS up to 120,000 GBP. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée: avril 2025 – octobre 2026
TRÈS ÉLEVÉ — NIVEAU DE RÉCLAMATIONS
10 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Retraits et paiements: Très élevé · Blocages et gels de compte: Très élevé · Autre: Très élevé · Service client: Très élevé
The complaint distribution is based on the latest 1-star reviews on the Charter Savings Bank Trustpilot page (95) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Charter Savings Bank name are left out. Across the complaints, delayed ISA transfers and withdrawals, repeated document requests and access-code problems at account opening, and very long phone waits stand out.