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According to its official website, Chetwood Bank is a UK-based digital bank launched in Wrexham in 2016. The brand belongs to the UK-incorporated Chetwood Financial Limited; the site states that ModaMortgages, SmartSave, BetterBorrow and LiveLend are also trading names of this company. The bank first offered products to specific customer segments under different brands and later rebranded as Chetwood Bank. It offers personal customers easy access, fixed-rate and notice savings accounts; fixed-rate accounts require at least 1,000 GBP. Accounts are managed through online banking. It also provides buy-to-let mortgages for first-time landlords and experienced portfolio investors. According to the Bank of England list and the FCA register, Chetwood Financial Limited is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. The site explains FSCS protection for savings on a separate page. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée : octobre 2024 – octobre 2026
MOYEN — NIVEAU DE RÉCLAMATIONS
48 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Blocages et gels de compte : Élevé · Retraits et paiements : Élevé · Autre : Élevé · Service client : Moyen · Prêts et cartes de crédit : Élevé
The complaint distribution is based on the 1-star reviews on the Chetwood Bank Trustpilot page (45) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Chetwood Bank name are left out. Across the complaints, applications rejected on identity checks, no early access to fixed-rate accounts and delayed maturity payments stand out.