ForexQ.com
ForexQ.com
According to its official website, Convera, formerly known as Western Union Business Solutions, is a foreign exchange and payment solutions company that describes itself as one of the largest cross-border payments companies in the world; it says it serves customers ranging from small business owners to enterprise treasurers, educational and financial institutions, law firms and manufacturers in more than 200 countries and territories. In the UK it does business through Convera UK Financial Limited and Convera UK Limited; the site says Convera UK Limited (company no 04380026), registered in London (Alphabeta Building, 14-18 Finsbury Square), is authorised by the FCA for the provision of payment services (register reference 517165) and registered as a Money Service Business with HMRC, and that Convera UK Financial Limited (company no 13682869) is authorised and regulated by the FCA and also authorised for payment services (register reference 966305). Services cover single or batch international payments in more than 140 currencies to more than 200 countries and territories, collections in more than 100 currencies, a multi-currency holding balance for more than 60 currencies, FX hedging with forward contracts, student fee collection for educational institutions through GlobalPay for Students, and API integrations. The group's Australian entity CONVERA AUSTRALIA PTY LTD (AFSL 404092) holds an AFS licence from ASIC. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée : février 2023 – octobre 2026
ÉLEVÉ — NIVEAU DE RÉCLAMATIONS
34 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Retraits et paiements : Très élevé · Service client : Élevé · Frais et commissions : Élevé · Blocages et gels de compte : Faible · Autre : Faible
The complaint distribution is based on the 1-star reviews on Convera's Trustpilot page (84) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Convera name are left out. Across the complaints, payments, especially university fees, not reaching the recipient or held for weeks, delayed refunds and difficulty reaching customer service stand out.