ForexQ.com
ForexQ.com
Établissement de paiement · Royaume-Uni
According to its official website, Currency Solutions is an independent foreign exchange and international payments company founded in 2003, headquartered in London and with offices in four countries. Services are provided by Currency Solutions Ltd, whose registered office is in London (Hobbs Court, 2 Jacob Street); the site says the company is authorised by the FCA to provide regulated investment products including currency options (FCA 602082) and also holds an FCA registration for payment services (FCA 512130). It offers private and business clients currency exchange, international payments, multi-currency accounts with IBANs in the company's name in more than 40 currencies, FX risk management with spot and forward contracts and FX options, trade and invoice finance and API access, and says each client is assigned a personal portfolio manager. Payments are made by Visa and Mastercard debit card or bank transfer. The site says payment and e-money services are provided by The Currency Cloud Limited in the United Kingdom, CurrencyCloud B.V. in the European Economic Area and Visa Global Services Inc. in the United States, and that the company is not covered by the FSCS. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée: janvier 2016 – octobre 2026
MOYEN — NIVEAU DE RÉCLAMATIONS
53 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Retraits et paiements: Moyen · Blocages et gels de compte: Moyen · Autre: Moyen · Frais et commissions: Élevé · Service client: Moyen · Opérations non autorisées: Très élevé
The complaint distribution is based on 1-star reviews on Currency Solutions' Trustpilot page (26) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Currency Solutions name are left out. Across the complaints, held or unmade payments, accounts closed without explanation, and the exchange rates and fees applied stand out.