ForexQ.com
ForexQ.com
Établissement de paiement · Royaume-Uni
According to its official website, DNA Payments was founded in 2018 by Arif Babayev and Nurlan Zhagiparov and describes itself as one of the UK's largest independent, vertically integrated omnichannel payment providers. It offers thousands of UK merchants axept® PRO payment terminals for in-person payments (mobile, countertop and unattended), online payment solutions such as website payments, a virtual terminal, payment links and recurring payments, Oracle and Zash ePOS systems, loyalty programmes, dynamic currency conversion (DCC), a payment gateway and a merchant portal; merchant cash advances are also arranged through partners. Its clients are businesses in sectors such as hotels, retail, food and beverage and e-commerce. The group has grown through acquisitions and includes 123Send, Active Payments, FPMS, Optomany, Card Cutters, Zash and EFT Solutions. Services are provided by DNA Payments Limited (FRN 806630), authorised by the FCA for the provision of payment services. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée: septembre 2022 – octobre 2026
ÉLEVÉ — NIVEAU DE RÉCLAMATIONS
26 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Frais et commissions: Très élevé · Retraits et paiements: Élevé · Autre: Très élevé · Service client: Élevé · Blocages et gels de compte: Moyen
The complaint distribution is based on the latest 1-star reviews on DNA Payments's Trustpilot page (89) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the DNA Payments name are left out. Across the complaints, fee rises, long contracts and exit fees, withheld or late settlements, and faulty payment terminals stand out.