ForexQ.com
ForexQ.com
Établissement de paiement · Royaume-Uni
According to its official website, eurochange is a bureau de change and travel money company founded in 1975 that celebrated its 50th anniversary on 8 July 2025; the site says it has more than 240 branches across England, Scotland, Wales and Northern Ireland. Travel money is sold in branch, online for Click & Collect, or by home delivery; the company also offers the eurochange Travel Money Card (prepaid), international payments (Quick Transfer) and Western Union money transfers in branch. The site says the company joined the Western Union family in 2025. According to its regulatory page, its foreign exchange products, branch network and website are supervised by HMRC and its locations are registered as a money service business under number 12117902, while international payment services are provided under FCA authorisation under the Payment Services Regulations 2017 (FRN 534703). The registered address is Essex House, Rutherford Close, Stevenage. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée: octobre 2025 – octobre 2026
TRÈS ÉLEVÉ — NIVEAU DE RÉCLAMATIONS
12 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Retraits et paiements: Très élevé · Frais et commissions: Très élevé · Service client: Très élevé · Prêts et cartes de crédit: Très élevé · Blocages et gels de compte: Moyen · Autre: Moyen
The complaint distribution is based on the latest 1-star reviews on eurochange's Trustpilot page (94) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the eurochange name are left out. Across the complaints, undelivered or delayed currency orders and refunds, and exchange rates, buy-back terms and fees seen as poor stand out.