ForexQ.com
ForexQ.com
Établissement de paiement · Royaume-Uni
According to its official website, Excel Currencies is a company based in Dartford (Kent) that has provided international money transfers and foreign exchange to individuals and businesses since 2004. The site says it is a fully Authorised Payment Institution with the FCA (FRN 911228), is registered with HMRC as a money services business (MSB No 12190705), and is a member of the Money Transfers Association (MTA) and the Association of International Property Professionals (AIPP). Transfers for purposes such as buying property abroad, emigrating, tuition fees and sending money to family can be made with regular payment, spot, forward contract and market order options, online, by phone, by email or in person. Personal customers are not charged a transfer fee, and business customers receive tailored currency packages through an account manager. The site cites 40,000 registered clients, 200,000 payments and transfers to more than 135 countries, and lists phone lines in Spain, Ireland, Australia, Portugal, France and Cyprus. Funds are said to be held in safeguarding client accounts. According to Companies House, the company was incorporated in 2004. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée : septembre 2018 – octobre 2026
FAIBLE — NIVEAU DE RÉCLAMATIONS
79 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Service client : Faible · Retraits et paiements : Faible · Frais et commissions : Élevé
The complaint distribution is based on the 1-star reviews on Excel Currencies' Trustpilot page (3) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Excel Currencies name are left out. Across the complaints, an unreachable account manager, a payment sent to the wrong account and exchange rates seen as worse than competitors' stand out.