ForexQ.com
ForexQ.com
Établissement de paiement · Royaume-Uni
According to its official website, Fena is a payments company that lets businesses take payments directly from customers' bank accounts through Open Banking instead of cards. The site says Fena Labs Ltd is registered in England and Wales under number 12358683 and is authorised and regulated by the FCA as a Payment Initiation Service Provider and an Account Information Service Provider (FRN 934835). Its services cover payment initiation through an API, Shopify, WooCommerce and BigCommerce plugins, the Fena Terminal app for in-store QR-code collections, variable recurring payments (VRP), pay-by-bank QR codes on invoices, payment links, bulk payments, open banking data APIs and a white-label partner portal; it says it serves more than 2,500 merchants in the UK. Payment initiation and account information services in the EU are offered through partner Salt Edge, while account and card processing services are offered as a distributor of Paynetics UK Limited and Ryft Pay Ltd. The registered address is 4 Thomas More Square, London E1W 1YW. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée : février 2024 – octobre 2026
FAIBLE — NIVEAU DE RÉCLAMATIONS
76 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Blocages et gels de compte : Faible · Retraits et paiements : Faible · Autre : Faible
The complaint distribution is based on the 1-star reviews on Fena's Trustpilot page (4) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Fena name are left out. Across the complaints, business applications rejected without explanation or delayed, failed customer payments and system problems stand out.