ForexQ.com
ForexQ.com
Plateforme d’investissement · Royaume-Uni
According to its official website, Fidelity International is an investment group that has served UK personal investors since 1969 and says it looks after more than £40 billion of its UK customers' savings; the brand and logos belong to FIL Limited. The fidelity.co.uk website and the Personal Investing service are provided by Financial Administration Services Limited (FCA no 122169), registered in Tadworth, Surrey, which the site says is authorised and regulated by the Financial Conduct Authority (FCA); according to Companies House the company was incorporated in 1982 and was previously named Fidelity Investments Limited and Fidelity Nominees Limited. It offers personal investors a Stocks and Shares ISA, Junior ISA, SIPP, Junior SIPP and an investment account, with access to more than 3,000 funds, over 2,000 UK and international shares and ETFs. ISAs and investment accounts can be opened with a regular savings plan from £25 a month or a lump sum of at least £1,000; SIPP regular payments start at £20 a month. The annual service fee is 0.35% below £25,000 with a regular savings plan (otherwise £7.50 a month) and 0.20% above £250,000; share deals cost £7.50 each, and there is no dealing fee on fund deals. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée : juin 2025 – octobre 2026
TRÈS ÉLEVÉ — NIVEAU DE RÉCLAMATIONS
L’établissement ayant reçu le plus de réclamations parmi ceux qui ont des réclamations enregistrées.
PAR SUJET — Retraits et paiements : Très élevé · Service client : Très élevé · Problèmes de plateforme et techniques : Très élevé · Conditions de compte et de trading : Élevé · Bonus et promotions : Très élevé · Autre : Très élevé
The complaint distribution is based on the latest 1-star reviews on Fidelity International's Trustpilot page (97) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Fidelity name are left out. Across the complaints, months-long pension and ISA transfers, post-bereavement and withdrawal delays, and difficulty reaching the firm by phone stand out.