Raison socialeFirst National Bank, a division of FirstRand Bank Limited · FNB Stockbroking and Portfolio Management (Pty) Ltd
Année de création—
Siège / pays d’immatriculationSandton, Johannesburg, South Africa
Site webwww.fnb.co.za
Dernière vérification10.10.2026
According to its official website, FNB (First National Bank) is a division of FirstRand Bank Limited and provides personal, private (FNB Private), business, commercial and corporate banking services to millions of customers across South Africa. The site states that the bank is an authorised financial services and credit provider (1929/001225/06, NCRCP20) and lists FNB subsidiaries in Botswana, Lesotho, Ghana, Namibia, Eswatini, Zambia and the Channel Islands. Its products include current and savings accounts, notice and fixed deposits, share investing through FNB Shares Zero, tax-free investment accounts and retirement annuities (from 300 ZAR per month), unit trusts, offshore investment products, foreign exchange solutions, home and vehicle finance, credit cards, insurance, the eBucks rewards programme and crypto investing on the FNB App. The head office is at 4 Merchant Place in Sandton. The FSCA register also lists the bank's FNB Personal & Private Segment and FNB Financial Advisory records and the in-house stockbroker FNB Stockbroking and Portfolio Management (Pty) Ltd. This information is the company's own statement.
Détails du compte
TYPES DE COMPTECurrent accounts · Savings account · Notice and fixed deposits · Tax-free investment account · FNB Shares Zero · FNB Retirement Annuity · Global Account
DÉPÔT MIN.300 ZAR per month (Tax-free Investing, FNB RA)
PLATEFORMESFNB App · Online banking · Secure Chat
PRODUITSDeposits and investments · Share investing · Unit trusts · Offshore investing · Forex and trade · Home and vehicle finance · Credit cards · Insurance · eBucks · Crypto investing
Licences et réglementation
FSCA (Afrique du Sud)
N° de licenceFSP 3071
Titulaire de la licenceFirst National Bank, a division of FirstRand Bank Limited
PérimètreListed in the FSCA register as an authorised (Authorized) financial services provider under First National Bank, a division of FirstRand Bank Limited (FSP 3071); authorised since 28 Oct 2004; approved product classes: derivative instruments, shares, crypto assets and bonds etc..
StatutVérifiée
FSCA (Afrique du Sud)
N° de licenceFSP 182
Titulaire de la licenceFNB Stockbroking and Portfolio Management (Pty) Ltd
PérimètreListed in the FSCA register as an authorised (Authorized) financial services provider under FNB Stockbroking and Portfolio Management (Pty) Ltd (FSP 182); authorised since 15 May 2004; approved product classes: derivative instruments, shares, crypto assets, bonds and money market instruments etc..
StatutVérifiée
FSCA (Afrique du Sud)
N° de licenceFSP 624
Titulaire de la licenceFNB Personal & Private Segment
PérimètreListed in the FSCA register as an authorised (Authorized) financial services provider under FNB Personal & Private Segment (FSP 624); authorised since 30 Sep 2004; approved product classes: derivative instruments, shares, forex investment, bonds and money market instruments etc..
StatutVérifiée
FSCA (Afrique du Sud)
N° de licenceFSP 3075
Titulaire de la licenceFNB Financial Advisory, a business unit of First National Bank, a division of FirstRand Bank Limited
PérimètreListed in the FSCA register as an authorised (Authorized) financial services provider under FNB Financial Advisory, a business unit of First National Bank, a division of FirstRand Bank Limited (FSP 3075); authorised since 20 Oct 2004; approved product classes: derivative instruments and shares etc..
StatutVérifiée
Réclamations des utilisateurs
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée : juin 2025 – octobre 2026
Service client : 26
Retraits et paiements : 19
Autre : 13
Prêts et cartes de crédit : 10
Frais et commissions : 9
Opérations non autorisées : 9
Blocages et gels de compte : 7
TRÈS ÉLEVÉ — NIVEAU DE RÉCLAMATIONS
15 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Service client : Très élevé · Retraits et paiements : Élevé · Autre : Élevé · Prêts et cartes de crédit : Très élevé · Frais et commissions : Très élevé · Opérations non autorisées : Très élevé · Blocages et gels de compte : Moyen
The complaint distribution is based on the latest 1-star reviews on FNB's Trustpilot page (93) as of 10 October 2026; one person's reviews count once, and records about fake sites and third parties using the FNB name are left out. Across the complaints, unresolved issues at the call centre and on Secure Chat, payments and transfers that did not arrive, and high account fees stand out.
Sources et historique des vérifications
Sources officielles de la sociétéfnb.co.za — homepage, The World of FNB, Start investing (Share investing)
Enregistrements du régulateurFSCA — First National Bank, a division of FirstRand Bank Limited, FSP 3071 · FSCA — FNB Stockbroking and Portfolio Management (Pty) Ltd, FSP 182 · FSCA — FNB Personal & Private Segment, FSP 624 · FSCA — FNB Financial Advisory, FSP 3075 (fsca.co.za)
Registre des sociétésCIPC (Companies and Intellectual Property Commission) — FirstRand Bank Limited, 1929/001225/06 · CIPC — FNB Stockbroking and Portfolio Management (Pty) Ltd, 1996/011732/07
Sources d’avis des utilisateursTrustpilot · Şikayetvar · WikiFX
ForexQ.com
