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According to its official website, Gatehouse Bank is a London-based, Shariah-compliant UK bank that has operated since 2007; it is a subsidiary of Gatehouse Financial Group Limited and has teams in London, Birmingham, Milton Keynes and Wilmslow. Savings accounts pay an expected profit rate instead of interest. It offers fixed-term Woodland Saver accounts and Cash ISAs, notice accounts, a Regular Saver and an Easy Access Cash ISA; the minimum initial deposit is GBP 1 for the Easy Access Cash ISA, GBP 500 for notice accounts and GBP 1,000 for fixed-term accounts. Its core business is the Shariah-compliant Home Purchase Plan, offered as an alternative to a mortgage, together with green home finance and buy-to-let finance for UK residents, UK expats and international residents; it also accepts commercial deposits. Accounts are managed online and through a savings app. Eligible deposits are protected up to GBP 120,000 by the FSCS. According to the Bank of England list and the FCA register, Gatehouse Bank Plc is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée : août 2019 – octobre 2026
ÉLEVÉ — NIVEAU DE RÉCLAMATIONS
35 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Prêts et cartes de crédit : Très élevé · Retraits et paiements : Élevé · Blocages et gels de compte : Moyen · Service client : Élevé · Autre : Moyen
The complaint distribution is based on the 1-star reviews on the Gatehouse Bank Trustpilot page (82) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Gatehouse Bank name are left out. Across the complaints, home purchase plan and buy-to-let finance applications dragging on for months, delayed withdrawals and ISA transfers, and unreachable customer service stand out.