ForexQ.com
ForexQ.com
According to its official website, Kent Reliance is a trading name of OneSavings Bank plc, the bank of the London-listed OSB Group PLC. OSB Group says its history goes back to the Chatham & District Reliance building society formed in Kent in 1898, which was renamed Kent Reliance Building Society in 1986 and transferred its business to the new bank OneSavings Bank plc in 2011–2012. Its registered office is in Chatham (The Observatory, Brunel Way). Kent Reliance offers individuals and businesses easy access and notice savings accounts, Fixed Rate Bonds, cash ISAs and business savings accounts, managed through branches, a call centre and Online Services. Some accounts, such as the Limited Access Saver, can be opened with GBP 1. OSB Group also lends through intermediaries under brands such as Kent Reliance for Intermediaries, InterBay and Heritable Development Finance, offering buy-to-let, residential, commercial and development finance. According to the Bank of England list and the FCA register, OneSavings Bank Plc is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. The site says eligible deposits are protected by the FSCS up to a total of GBP 120,000. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée: avril 2026 – octobre 2026
ÉLEVÉ — NIVEAU DE RÉCLAMATIONS
21 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Autre: Très élevé · Retraits et paiements: Élevé · Service client: Très élevé · Blocages et gels de compte: Élevé · Prêts et cartes de crédit: Élevé
The complaint distribution is based on the latest 1-star reviews on the Kent Reliance Trustpilot page (91) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Kent Reliance name are left out. Across the complaints, split logins after the move to the new online platform and allegedly changed fixed-rate ISA terms, delayed ISA transfers and interest payments, and long phone waits stand out.