ForexQ.com
ForexQ.com
Établissement de monnaie électronique · Royaume-Uni
According to its official website, Luxon Pay is a multi-currency digital wallet (e-wallet) app: users can hold more than 38 currencies in one account, exchange currencies instantly, send and request money from other Luxon Pay users free of charge, receive bank transfers using personal account/IBAN details and spend with a free Luxon Pay Mastercard. Funding methods vary by country (cards, bank transfer, open banking, Trustly, iDEAL, Pix, crypto, vouchers and more), and VIP levels with an account manager are offered based on quarterly deposit targets. Under its terms, merchants are mainly providers of online and in-person gaming and betting; business and merchant accounts are also available. The legal information on the site changes with the visitor's region: in the EU/EEA the service is provided by Luxon EU ApS (Denmark) acting as an e-money distributor for Sureswipe E.M.I. PLC (licensed by the Central Bank of Cyprus), in the US by Luxon Pay, LLC, and in Canada and other countries by Luxon Pay Ltd, registered with FINTRAC as a money services business; the card is issued by Monavate UAB. The publisher of the iOS and Android apps linked from the site is Nottingham-based Luxon Payments Ltd, an FCA Authorised Electronic Money Institution. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée : mars 2023 – octobre 2026
MOYEN — NIVEAU DE RÉCLAMATIONS
48 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Retraits et paiements : Élevé · Blocages et gels de compte : Élevé · Frais et commissions : Très élevé · Service client : Moyen · Autre : Moyen · Opérations non autorisées : Très élevé
The complaint distribution is based on the 1-star reviews on the Luxon Pay Trustpilot page (44) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Luxon Pay name are left out. Across the complaints, deposits not credited and blocked or delayed withdrawals, accounts blocked or closed over document requests, and deposit, withdrawal and exchange fees stand out.