ForexQ.com
ForexQ.com
According to its official website, Monument Bank is a bank for the mass affluent that offers client service, savings products, wealth-tracking tools and lifestyle experiences; Monument Bank Limited is registered at 33 Cavendish Square, London. The bank says it received its full banking licence in November 2021 and launched its first savings products in early 2022. Accounts are opened and managed in the mobile app; savings products such as Easy Access Savings, Limited Access Saver, notice accounts, fixed term deposits, Welcome Saver and the Easy Access Cash ISA start from a minimum deposit of GBP 25,000. The site says it never uses chatbots, that its UK-based team can be reached in the app or by phone, and that it offers lifestyle benefits through Monument Membership. According to the Bank of England list and the FCA register, Monument Bank Limited is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. The site states that eligible savings are protected by the FSCS up to GBP 120,000. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée : février 2024 – octobre 2026
MOYEN — NIVEAU DE RÉCLAMATIONS
40 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Retraits et paiements : Très élevé · Autre : Très élevé · Blocages et gels de compte : Élevé · Service client : Moyen
The complaint distribution is based on the 1-star reviews on the Monument Bank Trustpilot page (68) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Monument Bank name are left out. Across the complaints, delayed or rejected ISA transfers, interest rate cuts soon after accounts were opened and identity checks at account opening stand out.