ForexQ.com
ForexQ.com
Banque · Royaume-Uni
According to its official website, Nationwide Building Society is a mutual building society owned by its members rather than shareholders and describes itself as the only major banking provider that doesn't answer to shareholders; it says it has more than 16 million members and 605 branches across the UK. Its head office is at Nationwide House, Swindon. The site states that, following High Court approval, Virgin Money's business transferred to Nationwide on 2 April 2026, and that The Mortgage Works is one of its subsidiaries. It offers personal customers Flex current accounts, instant access and fixed rate savings, cash ISAs, children's accounts, mortgages and buy-to-let, personal loans, credit cards and insurance, and offers businesses business current and savings accounts. Accounts are managed through internet banking, the mobile app, telephone banking and branches; the Fixed Rate Online Bond can be opened with GBP 1. According to the Bank of England list and the FCA register, it is authorised by the PRA and regulated by the FCA and the PRA; the site states that eligible deposits are protected by the FSCS. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée: septembre 2026 – octobre 2026
ÉLEVÉ — NIVEAU DE RÉCLAMATIONS
32 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Service client: Très élevé · Autre: Très élevé · Prêts et cartes de crédit: Très élevé · Blocages et gels de compte: Élevé · Retraits et paiements: Moyen · Opérations non autorisées: Très élevé · Frais et commissions: Élevé
The complaint distribution is based on the latest 1-star reviews on the Nationwide Trustpilot page (85) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Nationwide name are left out. Across the complaints, long phone waits and unresolved queries, insurance and account-switching problems, loan refusals, and card and account-access issues stand out.