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Nayax

Établissement de monnaie électronique · Royaume-Uni

À propos de la société

Raison socialeNayax Financial Services Ltd. · Nayax Europe UAB
Année de création2005
Siège / pays d’immatriculationHertfordshire, United Kingdom
Site webwww.nayax.com
Dernière vérification08.10.2026

According to its official website, Nayax is a global fintech company providing end-to-end cashless payment, IoT and management solutions, particularly for unattended and self-service retail. The site says it was founded in 2005 by Yair Nechmad and David Ben Avi, opened offices in the UK in 2014, went public on TASE in 2021 and on Nasdaq (NYAX) in 2022, and operates in more than 50 countries. Its products include the VPOS Touch, Onyx and Nova series of payment devices and kiosks, the Nayax Core management suite and MoMa vending management system, Monyx Wallet, loyalty and card issuing solutions, and payment processing (clearing) services, serving vending, car wash, laundry, amusement, micro market, EV charging, parking and fuel businesses. According to the European terms and conditions linked from the site, payment services are provided by Nayax Europe UAB, registered in Lithuania, under an electronic money institution licence (No 85) from the Bank of Lithuania. The UK entity, Nayax Financial Services Ltd., is based in Hertfordshire (Breakspear Park); the FCA register lists its trading names as Nayax and Coinbridge, and it has been an authorised electronic money institution since 2023. Services are aimed at businesses. This information is the company's own statement.

Détails du compte

TYPES DE COMPTEBusiness (operator) account
DÉPÔT MIN.Not stated
PLATEFORMESPayment devices (VPOS Touch, Onyx, Nova) · Nayax Core management suite · MoMa · Monyx Wallet app · API
PRODUITSCashless payment devices and kiosks · Payment processing and settlement · Management and telemetry software · Loyalty and card issuing · Digital wallet

Licences et réglementation

FCA (United Kingdom)

N° de licenceFRN 989796
Titulaire de la licenceNAYAX FINANCIAL SERVICES LTD.
PérimètreListed in the FCA register as an Authorised Electronic Money Institution under NAYAX FINANCIAL SERVICES LTD. (FRN 989796) since 26 Jun 2023.
StatutVérifiée

Bank of Lithuania (Lithuania)

N° de licenceLB002078
Titulaire de la licenceNayax Europe UAB
PérimètreListed in the Bank of Lithuania register under Nayax Europe UAB with an electronic money institution licence (LB002078) valid since 29 Apr 2021; the site cites it as "No 85". The register shows a fine of €90,000 dated 21 Jul 2026.
StatutVérifiée

Réclamations des utilisateurs

Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.

Période examinée: juin 2025 – octobre 2026

  • Service client: 28
  • Autre: 26
  • Retraits et paiements: 21
  • Blocages et gels de compte: 8
  • Frais et commissions: 7

ÉLEVÉ — NIVEAU DE RÉCLAMATIONS

23 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.

PAR SUJET — Service client: Très élevé · Autre: Très élevé · Retraits et paiements: Élevé · Blocages et gels de compte: Élevé · Frais et commissions: Très élevé

SOURCES EXAMINÉES

The complaint distribution is based on the latest 1-star reviews on Nayax's Trustpilot page (89) and Şikayetvar (1) records as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Nayax name are left out. Across the complaints, unanswered support calls and emails, card reader and device faults, and delayed or withheld settlement payouts stand out.

Sources et historique des vérifications

Sources officielles de la sociéténayax.com — homepage, About Us, UK page and European terms and conditions (archive copy dated Oct 2026)
Enregistrements du régulateurFCA — NAYAX FINANCIAL SERVICES LTD., FRN 989796; trading names Nayax, Coinbridge (register.fca.org.uk) · Bank of Lithuania — Nayax Europe UAB, LB002078 (lb.lt)
Registre des sociétésCompanies House — NAYAX FINANCIAL SERVICES LTD., company no 13010837, incorporated 11.11.2020
Sources d’avis des utilisateursTrustpilot · Şikayetvar · WikiFX
Dernière vérification08.10.2026

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