ForexQ.com
ForexQ.com
According to its official website, Newcastle Permanent is one of Australia's leading customer-owned banks and says it has been helping customers from their first homes through to investment properties for 120 years. Together with Greater Bank, it is part of Newcastle Greater Mutual Group Ltd (NGM Group); as a mutual it says it has no shareholders, that its team is 100% based in Australia and that it has invested more than 25 million AUD in community funding since 2003. Its products include home loans, personal loans, credit cards, transaction and savings accounts (including Smart Saver) and 12-month term deposits from a minimum of 1,000 AUD. Services are provided through branches, the contact centre, the mobile app and internet banking. The information is based on archive copies of the official website dated 8 December 2025 and 20 August 2026. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée : mars 2024 – octobre 2026
FAIBLE — NIVEAU DE RÉCLAMATIONS
79 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Prêts et cartes de crédit : Élevé · Blocages et gels de compte : Faible
The complaint distribution is based on the 1-star reviews on the Newcastle Permanent Trustpilot page (3) as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the Newcastle Permanent name are left out. Across the complaints, a rejected loan application, a claim that interest was charged on a paid-off home loan and an unanswered account application stand out.