ForexQ.com
ForexQ.com
Établissement de paiement · Royaume-Uni
According to its official website, Optimal Currency is a British currency exchange and international money transfer company founded in 2018 by David Worthington, Charlotte Worthington and Robert Ingleby, with an emphasis on personal service. It serves individuals buying or selling property abroad, emigrating, transferring pensions or sending money to family, and companies with import and export payments, overseas payroll and currency risk management. The service is run through a personal currency broker; spot contracts, forward contracts of up to two years and limit and stop-loss orders are offered, and it says no transfer fees are charged and SEPA, SEPA Instant, Faster Payments and CHAPS are used. The site says Optimal Currency Limited (company no 11627191) is authorised and regulated by the FCA as an Authorised Payment Institution under the Payment Services Regulations 2017 (FRN 830790), that its foreign exchange services, including forward contracts, are not regulated, and that funds relating to payment services are safeguarded in a segregated account at Banking Circle. The company is a member of AFEP; its registered office is 13 Upper High Street, Thame. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée: avril 2025 – octobre 2026
TRÈS FAIBLE — NIVEAU DE RÉCLAMATIONS
89 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Blocages et gels de compte: Faible
The complaint distribution is based on the 1-star reviews on Optimal Currency's Trustpilot page (1) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Optimal Currency name are left out. Across the complaints, the refusal to open an account after anti-money-laundering checks stand out.