ForexQ.com

Établissement de monnaie électronique · Royaume-Uni
According to its official website, Pomelo is a B2B company offering financial institutions and enterprises a unified payments platform (Payments Platform as a Service) that brings payment rails, merchant management tools and API-based technology together. The site states that the company was founded in London in 2017, began by helping businesses take payments anywhere without expensive point-of-sale hardware, and continues to provide these solutions directly to UK businesses as Pomelo Pay; it says its presence in Europe and Asia lets it address businesses' working capital challenges. Services include QR code payments, Tap to Pay, payment links and invoicing, card issuing, currency conversion and merchant onboarding, management and monitoring tools; clients are financial institutions, fintechs, small businesses, the public sector and corporations. According to the site footer, Pomelo Group Ltd is authorised by the FCA under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN 928018). This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée: novembre 2022 – octobre 2026
TRÈS FAIBLE — NIVEAU DE RÉCLAMATIONS
89 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Blocages et gels de compte: Faible
The complaint distribution is based on the 1-star reviews on Pomelo Pay's Trustpilot page (1) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Pomelo name are left out. Across the complaints, a sign-up that could not be completed and unanswered support emails stand out.