ForexQ.com
ForexQ.com
Broker · International
According to its official website, PrimeXBT is a trading brand operating since 2018 that combines crypto and traditional markets in a single account; it says it serves more than 1 million users in over 150 countries. It offers CFDs on forex, indices, commodities, shares and crypto, crypto perpetual futures, and crypto purchases with Visa and Mastercard. The website is owned by PrimeXBT (Pty) Ltd, registered in Gordon's Bay (Western Cape); this company is an FSCA-authorised financial services provider (FSP 45697) and states that it acts as an intermediary between the investor and the market maker that is the counterparty. The group also includes PrimeXBT Trading Services, S.A. de C.V. in El Salvador, which states that it holds a digital asset service provider (DASP, PSAD-0045) registration from the CNAD and a Bitcoin Services Provider licence from the Central Reserve Bank (BCR), and PrimeXBT Trading Services Ltd, incorporated in Saint Lucia (company no. 2024-00343); the contracting entity is determined at registration based on the client's jurisdiction, and the website states no licence for the Saint Lucia company. Services are not offered to residents of the USA, Canada, Iran, North Korea or Russia, and the website is not intended for residents of the EEA or the United Kingdom. Platforms are PXTrader 2.0, the PrimeXBT mobile app and MetaTrader 5; leverage goes up to 1:1000 for forex on PXTrader and up to 1:2000 on the MT5 Pro account. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée: avril 2025 – octobre 2026
ÉLEVÉ — NIVEAU DE RÉCLAMATIONS
30 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Retraits et paiements: Élevé · Conditions de compte et de trading: Élevé · Manipulation: Très élevé · Bonus et promotions: Très élevé · Clôture de compte: Élevé · Service client: Moyen
The complaint distribution is based on the latest 1-star reviews on PrimeXBT's Trustpilot page (76) and WikiFX (4) records as of 10 October 2026; one person's reviews count once, and records about fake sites and third parties using the PrimeXBT name are left out. Across the complaints, uncredited deposits, delayed withdrawals, platform-error liquidations and alleged profit cancellations stand out.