ForexQ.com

Établissement de monnaie électronique · Chypre
According to its official website, Profee is an online international money transfer service that lets individuals send money to family and friends abroad; it states that more than 90% of transfers arrive within a couple of minutes, that the amounts sent and received are shown before confirmation and that recipients do not need to register. The service is offered through the website and iOS/Android apps; customer funds are said to be held in safeguarding accounts separate from the company's own accounts, and the company says it is PCI DSS certified. Profee is the trading name of Sibilla Solutions Ltd (HE348581), registered in Cyprus and regulated by the Central Bank of Cyprus as an electronic money institution (115.1.3.16/2018). For Canada residents, services are provided by TRUE NORTHERN TRANSFERS INC., which the site describes as registered with FINTRAC and licensed in British Columbia to carry out money transfers. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée: juin 2026 – octobre 2026
MOYEN — NIVEAU DE RÉCLAMATIONS
40 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Retraits et paiements: Très élevé · Blocages et gels de compte: Élevé · Autre: Élevé · Frais et commissions: Très élevé · Service client: Élevé · Opérations non autorisées: Très élevé
The complaint distribution is based on the latest 1-star reviews on Profee's Trustpilot page (68) records as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the Profee name are left out. Across the complaints, delayed or undelivered transfers and late refunds, accounts blocked after verification, and fees and exchange rates considered high stand out.