ForexQ.com
ForexQ.com
Établissement de monnaie électronique · Royaume-Uni
According to its official website, Sends is an electronic money institution trading under the name of Smartflow Payments Limited that offers online financial accounts to individuals and businesses. Customers can open several accounts with personal IBANs in EUR, GBP and USD; send and receive money via SEPA, SWIFT and UK local payments, accept online payments directly to their IBAN, make payouts to IBANs and cards and track transactions in one dashboard; currency exchange carries a 0.3% fee and there are no monthly fees. The service is aimed at private individuals, entrepreneurs, e-commerce merchants and startups; accounts are opened only for individuals living in the UK and legal entities registered there. The site states that Smartflow Payments Limited is registered in England and Wales under number 11070048 and is authorised by the FCA under the Electronic Money Regulations 2011 and the Payment Services Regulations 2017 to issue electronic money and provide payment services (FRN 900873); the website is owned by ODESSYS TECH LTD and used under a licence agreement. The address is in Welwyn Garden City; according to Companies House the company was incorporated in 2017. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée: mai 2025 – octobre 2026
TRÈS FAIBLE — NIVEAU DE RÉCLAMATIONS
82 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Retraits et paiements: Faible · Blocages et gels de compte: Faible
The complaint distribution is based on the 1-star reviews on Sends's Trustpilot page (2) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Sends name are left out. Across the complaints, held outgoing payments and source-of-wealth and source-of-funds documents requested at account opening stand out.