ForexQ.com
ForexQ.com
According to its official website, Tandem Bank is Tandem Bank Limited, trading as Tandem, which launched in 2014 as one of the UK's original digital challenger banks; its registered office is in Blackpool. The site states that Tandem bought Harrods Bank in 2018, acquired Allium Lending Group in 2020, merged with Oplo in 2022 and acquired Loop in 2023. Through its app the bank offers instant access and fixed rate Cash ISAs, an Instant Access Saver and a Fixed Term Saver; through brokers and partners it provides home improvement loans, motor finance, home loans and mortgages, and says some deposits support greener lending such as solar panels and low-emission vehicles. According to the Bank of England list and the FCA register, the bank is authorised by the PRA and regulated by the FCA and the PRA; the site states that deposits are protected up to GBP 120,000 by the FSCS. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée : mars 2025 – octobre 2026
ÉLEVÉ — NIVEAU DE RÉCLAMATIONS
23 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Prêts et cartes de crédit : Très élevé · Service client : Très élevé · Retraits et paiements : Élevé · Blocages et gels de compte : Élevé · Autre : Élevé · Opérations non autorisées : Très élevé
The complaint distribution is based on the latest 1-star reviews on the Tandem Bank Trustpilot page (90) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Tandem Bank name are left out. Across the complaints, faulty-vehicle and repayment disputes under motor and loan finance, difficulty reaching customer service, and delayed ISA transfers stand out.