ForexQ.com
ForexQ.com
Établissement de paiement · Royaume-Uni
According to its official website, Thomas Exchange is a foreign exchange and international payments company headquartered in the City of London (48 Bishopsgate) that says it has worked in foreign exchange since 1978. The site says it offers commission-free travel money in more than 60 currencies with same-day collection from its 7 central London branches or next-day insured delivery across the UK, buyback of unused banknotes, international money transfers for personal and business clients and corporate banknote services, that it has more than 85,000 registered clients and that client funds are held in segregated accounts. Services are provided by Thomas Exchange UK Ltd, which the site says is authorised and regulated by the FCA (FRN 579247) and registered with HMRC (XDML00000105651). The company also uses the tefx.co.uk domain. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée : mars 2018 – octobre 2026
FAIBLE — NIVEAU DE RÉCLAMATIONS
73 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Service client : Moyen · Retraits et paiements : Faible · Frais et commissions : Élevé
The complaint distribution is based on the 1-star reviews on Thomasexchange's Trustpilot page (5) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Thomasexchange name are left out. Across the complaints, rude branch staff, exchange rates and refund handling stand out.