ForexQ.com
ForexQ.com
Établissement de monnaie électronique · Royaume-Uni
According to its official website, TorFX is a currency and international money transfer company founded in 2004 and based in Penzance (Cornwall), which says it is part of a global group handling billions in transfers each year. The site says it offers personal and business clients 24/7 transfers online, via its app or by phone, personal account manager support, spot transactions, forward contracts fixing a rate up to two years ahead, limit orders, rate alerts and multi-currency digital wallets, focusing on payments such as overseas property purchases, emigration and repatriation of funds. Services are provided by Tor Currency Exchange Ltd, which the site says is authorised by the FCA as an electronic money institution under the Electronic Money Regulations 2011 (FRN 900706) and holds client money in segregated accounts. The footer also names Currencies Direct Spain, E.D.E., S.L., authorised by the Banco de España as an electronic money institution (6716). The FCA register also lists the trading name Redpin for the company. The group's Australian entity TOR FX PTY LIMITED (AFSL 246838) holds an AFS licence from ASIC. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée: juin 2021 – octobre 2026
TRÈS ÉLEVÉ — NIVEAU DE RÉCLAMATIONS
6 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Retraits et paiements: Très élevé · Frais et commissions: Très élevé · Autre: Très élevé · Blocages et gels de compte: Élevé · Service client: Moyen
The complaint distribution is based on the latest 1-star reviews on TorFX's Trustpilot page (97) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the TorFX name are left out. Across the complaints, transfers held, cancelled or returned during compliance checks, intermediary bank deductions and exchange rate margins, and account closures stand out.