ForexQ.com

Établissement de monnaie électronique · Royaume-Uni
According to its official website, TransferMate provides embedded B2B payments infrastructure to banks, financial institutions, software providers, e-commerce companies and education institutions; it was founded in 2010 by Terry Clune. It states that payments can be made to more than 200 countries and territories in more than 140 currencies, that it owns a payments network made up of 100 licences and that it processes more than 3 million transactions and over USD 75 billion in funds a year. Services include embedded payments via API, international receivables, Global Accounts with virtual accounts in more than 35 currencies, FX forward contracts and payments by students to universities. The site states that in the United Kingdom Interpay UK Ltd is authorised by the FCA as an electronic money institution (900930), that in the EEA InterPay Ltd is authorised by the Central Bank of Ireland as an electronic money institution, that in Australia TransferMate PTY Ltd holds an ASIC licence (AFSL 514851) and in Singapore TransferMate PTE Ltd holds a MAS Major Payment Institution licence (PS20200412), and that it also holds money transmitter licences in US states and licences and registrations in Hong Kong, Malaysia, Mexico, the Philippines, Canada and New Zealand. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée: avril 2019 – octobre 2026
MOYEN — NIVEAU DE RÉCLAMATIONS
43 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Retraits et paiements: Très élevé · Frais et commissions: Très élevé · Blocages et gels de compte: Élevé · Autre: Moyen · Service client: Moyen
The complaint distribution is based on the 1-star reviews on TransferMate's Trustpilot page (61) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the TransferMate name are left out. Across the complaints, tuition payments and refunds that were delayed or never arrived, exchange-rate margins and extra fees, and prolonged account verification stand out.