ForexQ.com
ForexQ.com
According to its official website, Travelex is a global brand providing foreign exchange services worldwide; the site states that the first store was opened in London by Lloyd Dorfman in 1976 and that the brand serves millions of customers in more than 70 countries each year. Its services in Australia are provided by Sydney-based Travelex Limited (ABN 36 004 179 953, AFSL 222444). The company sells foreign cash in more than 45 currencies; orders can be placed online and collected from Travelex stores, airports or more than 3,000 Australia Post outlets, or delivered to the home. The site states that it has more than 99 stores and more than 45 foreign currency ATMs in Australia. The Mastercard prepaid Travelex Money Card can be loaded with 10 currencies; the card is issued not by Travelex Limited but by EML Payment Solutions Limited and is arranged through Mastercard Prepaid Management Services Australia. The company also provides wholesale banknote and foreign exchange services to airport operators, retailers and financial institutions. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée: octobre 2023 – octobre 2026
TRÈS ÉLEVÉ — NIVEAU DE RÉCLAMATIONS
3 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Retraits et paiements: Très élevé · Autre: Très élevé · Frais et commissions: Très élevé · Service client: Très élevé · Prêts et cartes de crédit: Très élevé · Blocages et gels de compte: Moyen
The complaint distribution is based on the latest 1-star reviews on the Travelex AU Trustpilot page (95) and Şikayetvar records (7) as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the Travelex name are left out. Across the complaints, note denominations and exchange-rate margins, late or short currency orders, card fees and customer service stand out.