ForexQ.com
ForexQ.com
Établissement de paiement · Royaume-Uni
According to its official website, Trust Payments is a payment service provider offering payment and commerce solutions to businesses in the United Kingdom, the EU and the US. The site says it has more than 20,000 customers, nine offices and 24 years of experience, and that it is a principal member of Visa, Diners Discover and Mastercard. Its products include online payments, in-store and unattended point-of-sale payments, mobile payments, merchant acquiring, Tap to pay, business financing, ePOS, self-checkout, inventory management, loyalty programmes, digital signage, a webshop builder and payment analytics; it serves sectors such as retail, hospitality, gaming, financial services, travel, crypto and forex. The site footer says payment services in the United Kingdom are provided by TrustUK Payments Ltd, authorised by the FCA under the Payment Services Regulations 2017 (FRN 932557), and EU services by Trust Payments (Malta) Limited, licensed by the Malta Financial Services Authority (MFSA); the Maltese company has been licensed by the MFSA since 2012, traded as Secure Trading Financial Services Ltd until 2020 and passports its licence across the EU/EEA. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée : juin 2021 – octobre 2026
MOYEN — NIVEAU DE RÉCLAMATIONS
47 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Retraits et paiements : Élevé · Frais et commissions : Très élevé · Blocages et gels de compte : Élevé · Service client : Moyen · Autre : Faible
The complaint distribution is based on 1-star reviews on Trust Payments' Trustpilot page (48) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Trust Payments name are left out. Across the complaints, allegations that merchant funds and reserves were held for long periods, fees higher than expected and invoices continuing after contracts ended stand out.