ForexQ.com
ForexQ.com
Établissement de monnaie électronique · Turquie
According to its official website, UPT is a domestic global money transfer and payments platform that launched in 2010 as a subsidiary of Aktif Bank, which it describes as Türkiye's largest privately owned investment bank. The website says UPT offers transfers to accounts, cards, wallets or by name at more than 400,000 service points in 176 countries; in Türkiye it serves customers through PTT post offices, UPT agents and UPT branches, and abroad through partner banks and money transfer companies. Through the UPTION mobile app, launched in the last quarter of 2020, it also offers money transfers, payment requests by message, QR transfers and game PIN sales. The company says it was Türkiye's first licensed payment institution, operates under the supervision of the Central Bank of the Republic of Türkiye under Law No. 6493, and is registered with the Istanbul Chamber of Commerce under no. 936777. In the Dubai International Financial Centre (DIFC) it holds a DFSA licence as a branch, UPT Odeme Hizmetleri ve Elektronik Para A.S. (DIFC Branch) (F007775, 1 Aug 2025); under the restrictions in the DFSA register, the branch may not provide money services to clients in the UAE, make financial promotions in the UAE or deal in UAE dirhams. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée : mai 2023 – octobre 2026
TRÈS ÉLEVÉ — NIVEAU DE RÉCLAMATIONS
L’établissement ayant reçu le plus de réclamations parmi ceux qui ont des réclamations enregistrées.
PAR SUJET — Retraits et paiements : Très élevé · Service client : Très élevé · Autre : Très élevé · Opérations non autorisées : Très élevé · Prêts et cartes de crédit : Très élevé · Frais et commissions : Très élevé
The complaint distribution is based on the 1-star reviews on UPT's (UPTION) Trustpilot page (8) and Şikayetvar (1212) records as of 15 October 2026; one person's reviews count once, and records about fake sites and third parties using the UPT name are left out. Across the complaints, accounts restricted or blocked without explanation, delayed transfers or transfers that never reached the recipient, and difficulty reaching customer service stand out.