ForexQ.com
ForexQ.com
Plateforme d’échange de cryptomonnaies · Afrique du Sud
According to its official website and help centre, VALR is a cryptocurrency exchange based in South Africa. The platform is operated by VALR (Pty) Ltd, registered in South Africa (2018/211274/07); the company is an FSCA-authorised financial services provider (FSP 53308), is registered with the Financial Intelligence Centre as an accountable institution and is certified as a third-party payment provider (TPPP) with the Payments Association of South Africa. Futures are provided by the group company VALR DAM (Pty) Ltd (FSP 54897), which holds an FSP licence and an over-the-counter derivatives provider (ODP) licence from the FSCA; VALR Loans (Pty) Ltd is a credit provider registered with the National Credit Regulator. The site mentions provisional VASP approval from CIMA for VALR Cayman Limited in the Cayman Islands, initial approval from VARA for VALR FZE in Dubai and an FIU registration in India. The platform offers crypto buying and selling, spot, margin and futures trading, xStocks (tokenised shares), crypto bundles, yield products, lending, auto-buy, VALR Pay payments and an institutional OTC desk. ZAR deposits by EFT are free. This information is the company's own statement.
Les signalements d’utilisateurs trouvés en ligne sont classés par sujet. Les graphiques montrent la répartition des signalements ; ceux-ci sont compilés à partir des enregistrements publiés sur Trustpilot, WikiFX et Şikayetvar, et les enregistrements d’une même personne ne sont comptés qu’une seule fois.
Période examinée: mars 2023 – octobre 2026
MOYEN — NIVEAU DE RÉCLAMATIONS
51 % des établissements ayant des réclamations enregistrées en ont reçu davantage que celui-ci.
PAR SUJET — Retraits et paiements: Élevé · Autre: Moyen · Conditions de compte et de trading: Faible · Service client: Moyen
The complaint distribution is based on the 1-star reviews on VALR's Trustpilot page (28) records as of 10 October 2026; one person's reviews count once, and records about fake sites and third parties using the VALR name are left out. Across the complaints, withdrawals held or placed under review, deposits not credited, and repeated document and verification requests stand out.